FAQs

Why buy our curtains and blinds? You are buying direct from the manufacturers, we make all our own products in our West Yorkshire Factory, we don't send them to the lowest bidder for make up. we have skilled staff employing traditional methods to make your curtains and blinds, we don't use robots, glue or click together parts.

Secure? Our site is secure, you can pay via Paypal or Sagepay.

Samples? We don't limit the number of samples you can order, feel free the service is there to help you make the perfect choice.

Shipping? We use signed for carrier services, with either City link or Parcel Force, when ordering give us your mobile number, on the day of delivery our carriers will text you to let you know they will be delivering. you can also have your goods sent to your work/family/nieghbour if you won't be in to recieve them.

Worldwide shipping? no problem, contact us via e-mail with the goods you want and your delivery address and we will come back to you with a quote. We ship worldwide at competitive rates.

Curtains:

What's included? our site will generate a price for a pair of curtains once you enter the width of your track or pole, and the drop. Our standard price includes, poly cotton twill lining, and a 75mm rufflette pencil pleat header. We offer many optional extras, but we believe that our standard product is a good quality product which will offer many years of reliable service.

Can i have a single curtain? We do offer single curtains, please call our customer services to order.

Can i have unlined curtains? Sorry we don't offer unlined curtains, our standard price includes lining, which protects your curtains from UV light damage, ensuring the stand the test of time.

How long do they take? our standard delivery is 5-10 working days, if you need your curtains sooner, please phone in your order, and we will be glad to help.

Are curtains difficult to hang? If you are using your existing track or pole, your curtain could take as little as 5 minutes to hang.

How do i measure? Take a look at our measuring guide, it's quite simple, but if you are unsure call us and our sales staff will talk you through it.

 

Roman Blinds:

What's included? Enter the width and drop of your blind into our site, the site will generate a price. This price is for a made to measure roman blind, with a child safe self locking aluminium headrail, fully lined roman blind. We also include, universal fixing brackets and fitting instructions.

How long do they take? our standard production lead time is 5 to 10 working days, if you need your roman blinds sooner, please call us, we can usually help providing the fabric is on stock.

Child Safe? yes all our blinds have the latest compliant parts which make them safe for use in homes with children.

I can't see the fabric i want? We only show a small selection of the fabrics we work with on the website, if you have a fabric in mind call us for a quote, we are seldom beaten on price.

Returns? We don't accept returns of made to measure goods, we will however replace repair any product which is supplied incorrectly. Non made to measure goods can be returned under the distance selling regulations. Return carriage to us is payable by you if you are returning unwanted goods. We will pay for return caarriage of warranty claims etc.