3 Year Warranty

Our Warranty Guidelines.

We provide a no quibble 3 year warranty on all our made to measure curtains and blinds. If you suffer from a component failure in the first three years we will repair or replace it.

Our guarentee if very simple, with only a few obvious conditions. Should you require advice about our warranty please don't hesitate to get in touch.


For the first three years after purchase, we guarentee that all our made to measure curtains and blinds will be free from component and assembly defects, provided those components have been installed and used correctly. In the unlikly event you need to make a claim on your warranty you will need to provide some information: Proof of purchase, and deatils of the any defects your product has aquaired.

Warranty Cover explained.                                   Year 1                    Year 2                    Year 3

Components (replace or repair)                               Yes                         Yes                         Yes

Cords                                                                       Yes                          Yes                        Yes

Fixing Brackets                                                         Yes                          Yes                        Yes

Labour                                                                      Yes                          Yes                        Yes

Collection and re-delivery                                         Yes                          No                           No

Our warranty does not apply if the damage has been cause by: Accident,Alteration, Exposure to elements, Exposure to moisture, Misuse, incorrect cleaning/installation, commercial use (unless notified to us at the point of sale), normal wear and tear.

Fabrics and Dyes.

We carefully select all the fabric's we use for bespoke curtains and roman blinds. Many of these fabrics are either partly or fully manufactured with natural fibres, such as cotton, linen silk etc. These natural fibres WILL FADE with time, this is normal and no warranty claims will be entered into unless we deem the fading to be "out of the ordinary".