Our Warranty Guidelines.
We provide a no quibble 3 year warranty on all our made to measure curtains and blinds. If you suffer from a component failure in the first three years we will repair or replace it.
Our guarentee if very simple, with only a few obvious conditions. Should you require advice about our warranty please don't hesitate to get in touch.
Warranty.
For the first three years after purchase, we guarentee that all our made to measure curtains and blinds will be free from component and assembly defects, provided those components have been installed and used correctly. In the unlikly event you need to make a claim on your warranty you will need to provide some information: Proof of purchase, and deatils of the any defects your product has aquaired.
Warranty Cover explained. Year 1 Year 2 Year 3
Components (replace or repair) Yes Yes Yes
Cords Yes Yes Yes
Fixing Brackets Yes Yes Yes
Labour Yes Yes Yes
Collection and re-delivery Yes No No
Our warranty does not apply if the damage has been cause by: Accident,Alteration, Exposure to elements, Exposure to moisture, Misuse, incorrect cleaning/installation, commercial use (unless notified to us at the point of sale), normal wear and tear.
Fabrics and Dyes.
We carefully select all the fabric's we use for bespoke curtains and roman blinds. Many of these fabrics are either partly or fully manufactured with natural fibres, such as cotton, linen silk etc. These natural fibres WILL FADE with time, this is normal and no warranty claims will be entered into unless we deem the fading to be "out of the ordinary".
Arcadia Textiles Ltd
t/a www.curtainsandblinds4homes.co.uk
Ground Floor, Old Mill, Wellington Mills
Quebec Street
Elland
West Yorkshire
HX5 9AS
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